"Small businesses have to transition themselves and take advantage of new technologies"

Prof. Parimal Merchant
Director - Global FMB Program, S. P. Jain School

“We all understand that technology has been evolving. Amazon has been doing eCommerce for last 20-25 years and the concept of robotics has been there since the 60’s. It is not that these things have come up yesterday. But it is true that in today’s time the discussions revolving around these topics have increased and people have been increasingly talking about these technologies at forums and seminars. But there is nothing to fear for small and mid-level businesses. The only thing that they have to do is transition themselves and take advantage of it. This is where our people suffer a lot because of the kind of fear that has started generating. Technology is not going to break down businesses, rather it is going to help them do those things which would not have been possible a few years back.”